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Order Before 2pm Mon-Fri in NZ
Same Day Shipping

Shipping Information

We are an Auckland based, New Zealand owned and operated business and offer same day or next day dispatch (Monday-Friday) for all gifts including all personalised gifts and fast 1-2 days courier tracked delivery across New Zealand.

Click & Collect

We offer same day, free click and collect from our distribution & manufacturing center in Warkworth. This option can be chosen at checkout and orders can be available within one hour from you completing your order online.

Dispatch Timeframes

Orders Before 2pm Monday to Friday - Order any gift, including personalised gifts before 2pm Monday to Friday and your order will be dispatched and collected by the courier company the same day.

Orders After 2pm Monday to Thursday - Order any gift, including personalised gifts after 2pm Monday to Thursday and your order with be dispatched and collected by the courier company the following working day, Monday to Friday.

Orders After 2pm Friday and Before 2pm Monday- Order any gift, including personalised gifts after 2pm on Friday up until 2pm the following Monday and your order with be dispatched and collected by the courier company on Monday.

Shipping Costs

The products on our website have difference shipping costs depending on the weight, size and destination.

You can find the shipping costs for each product on the product page under the information tab labelled "Shipping" which is directly under the product information section.

Delay Shipping - Choose a Delivery Date

If you are ordering your gift early and would like it to be delivered on a specific date, we can help with this.

First place your order online as normal and then reply to your order confirmation email which you will receive instantly and request delivery for your chosen date.

Delivery Time Frames

North Island

Items delivered to a standard New Zealand, North Island address have a targeted delivery time frame of next working day* once collected from our depot. Deliveries to Rural RD addresses may take an additional 24-48 hours for delivery.

South Island Standard

South Island Standard delivery to a standard address have a targeted delivery time frame of 2-3 working days* once collected from our depot. Deliveries to Rural RD addresses may take an additional 24-48 hours for delivery.

South Island Urgent

South Island Urgent delivery to a standard address have a targeted delivery time frame of 1-2 working days* once collected from our depot. Deliveries to Rural RD addresses may take an additional 24-48 hours for delivery.

Tracking Your Order

All orders are shipped via New Zealand Post Tracked delivery service to anywhere in New Zealand and you will receive full tracking information and a link to track your order 24/7 once your item has been dispatched from our depot.

*Please note that listed delivery time frames are New Zealand Post target delivery time frames, in some cases this may not be achieved due to unforeseen circumstances. Ahurei Gifts do not take any responsibility for any delays due to the courier companies services and do not offer any refunds or returns for items that arrive outside this time frame.

Rural Delivery Information

Rural delivery addresses are New Zealand address with an RD number associated with them, i.e. Smith Road RD34. Deliveries to RD rural addresses cost an additional $5 and may take 24-48 hours longer to arrive than our standard next working day* courier tracked option.

Shipping Terms & Conditions in New Zealand

  • Tracked parcels that DO NOT contain alcohol are not signature required, so you do not have to be home to receive your parcel. If you are not home, parcels will be left in your mailbox if the courier driver feels it safe to do so. If the package cannot be left in a safe place the courier driver will leave a card to collect or re-arrange delivery.
  • Package containing alcohol are signature required and the person receiving the package must be 18 years of age or over.
  • All orders placed on weekends & public holidays will be dispatch the following working day.
  • Delivery time frames are based on targeted time frames by New Zealand Post, we do not take any responsibility for items not arriving within this time frame as we have no control over New Zealand Post delivery schedules or any unforeseen circumstances that may delay delivery.
  • RD rural address must use the RD delivery options at checkout, or your item will not be dispatched.
  • Once your item is delivered, you must check it for any damage and notify us in writing within 24 hours of delivery. Claims for a replacement or a refund due to shipping damage will not be accepted after this 24-hour period.
  • If you enter an incorrect shipping address when placing your order, you are solely responsible for this. Claims for a replacement or a refund due to an incorrect delivery address being provided will not be accepted.
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