Same/Next Day Dispatch in NZ
20% OFF All Gifts

Covid 19 Shipping Information

During the level 2&3 Covid restrictions we are still manufacturing and shipping all gifts including personalised gifts as per our normal shipping terms and conditions below.

At this time we are not expecting any delays in processing your orders and the courier companies are collecting from our location twice a day.

Shipping Information

We are an Auckland based, New Zealand owned and operated business and offer same day or next day (Mon-Fri) dispatch and fast 1-2 days courier tracked delivery across New Zealand.

New Zealand Shipping Rates

All products on our website have a "Shipping Cost Code" between S1 & S4. This code can be found under the products main title and in the "Shipping" information tab on every product page.

The shipping cost code can be referenced against the chart below to calculate the shipping costs for your order. The chart below can also be found on all product pages under the "Shipping" information tab.

IMPORTANT INFORMATION PLEASE READ
If purchasing multiple or various different items you will only pay the larger of the amounts listed in the shipping cost chart. For example if you purchase five products that are the same and have the shipping cost code S1 you will only pay 1 x S1 to ship your entire order. If purchasing two products with a shipping cost code of S2 and one product with a shipping cost code of S3 your total shipping cost for your entire order including all items will be 1 x S3 in the chart below.

  • Delivery to a Rural address is an additional $4 per order
  • Shipping costs are per order with multiple items allowed in one order
ProductCode AucklandCourier(1-2 Days) North IslandCourier(1-2 Days) South IslandCourier(2-3 Days) South IslandExpress(1-2 Days)
S1 3.99 3.99 4.99 4.99
S2 4.99 5.99 6.99 9.99
S3 5.99 6.99 7.99 16.99
S4 6.99 7.99 9.99 19.99

Delivery Time Frames

North Island

Order any item before 2pm on a working day (Mon-Fri) and it will be dispatched the same day. This includes personalised and custom made items. Place your order after 2pm on a working day (Mon-Fri) or on a weekend and your order with be dispatched the following working day (Mon-Fri).

Items delivered to a standard New Zealand address have a targeted delivery time frame of next working day* once collected from our depot. Deliveries to Rural RD addresses may take an additional 24-48 hours for delivery.

South Island

Order any item before 2pm on a working day (Mon-Fri) and it will be dispatched the same day. This includes personalised and custom made items. Place your order after 2pm on a working day (Mon-Fri) or on a weekend and your order with be dispatched the following working day (Mon-Fri).

Courier Delivery Option:Delivered to a standard New Zealand South Island addresses have a targeted delivery time frame of 2-3 working days* once collected from our depot. Deliveries to Rural RD addresses may take an additional 24-48 hours for delivery.

Express Delivery Option:Delivered to a standard New Zealand South Island addresses have a targeted delivery time frame of 1-2 working days* once collected from our depot. Deliveries to Rural RD addresses may take an additional 24-48 hours for delivery.

Tracking Your Order

All orders are shipped via NZ Post Courier Post Tracked delivery service to anywhere in New Zealand and you will receive full tracking information and a link to track your order 24/7 once your item has been dispatched from our depot.

*Please note that listed delivery time frames are Courier Posts & NZ Post target delivery time frames but in some cases this may not be achieved due to unforeseen circumstances. Ahurei Gifts do not take any responsibility for any delays due to the courier companies services and do not offer any refunds or returns for items that arrive outside of this time frame.

Rural Delivery Information

Rural delivery addresses are New Zealand address with an RD number associated with them. Deliveries to RD rural addresses cost an additional $4 and may take 24-48 hours longer to arrive than our standard next working day* courier tracked option.

Shipping Terms & Conditions in New Zealand

  • Tracked parcels are not signature required so you do not have to be home to receive your parcel. If you are not home parcels will be left in your mailbox if the courier driver feels it safe to do so. If the package cannot be left in a safe place the courier driver will leave a card to collect or re-arrange delivery.
  • If you order an in-stock item before 2pm Monday to Friday the item will be dispatched the same day. Orders placed after 2pm Monday to Friday will be dispatched the follow working day.
  • All orders placed on weekends & public holidays will be dispatch the following working day.
  • Delivery time frames are based on targeted time frames by NZ Post & Courier Post, we do not take any responsibility for items not arriving within this time frame as we have no control over NZ Post or Courier Post delivery schedules or any unforeseen circumstances that may delay delivery.
  • RD rural address must use the RD delivery options at checkout or your item will not be dispatched.
  • Once your item is delivered you must check it for any damage and notify us in writing within 24 hours of delivery. Claims for a replacement or a refund due to shipping damage will not be accepted after this 24 hour period.
  • If you enter an incorrect shipping address when placing your order you are solely responsible for this. Claims for a replacement or a refund due to an incorrect delivery address being provided will not be accepted.
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